ECONOMY

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03 April 2025 21h27

But Stripe actually benchmarked the current generation AI leaders against previous generation SaaS leaders, and empirically, they are growing much faster—in terms of real revenue from real companies/customers—than SaaS was in some very good years.

Financial Industry Failures and Systemic Customer Impact

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03 April 2025 21h22

… abandons the transaction wondering why the entire financial industry cannot seem to get its #%$*(#(% together. And thus, a small amount of getting stuff together, with extremely leveraged consequences over the customer base.

AI Prevents Payment Declines Generating Billions in Revenue

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03 April 2025 21h22

This ends up creating literally billions of dollars of extra revenue for customers, which might otherwise have been lost as e.g. a card is declined, the user calls the bank, the bank CS rep gives the true and common "We have no idea why that was declined" answer, and customer…

Stripe’s Scale Advantage: Probing Global Financial System

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03 April 2025 21h21

Using the incredible scale advantage, Stripe is able to hold back a small portion of global retries (i.e. a very large number of retries) to perturb to probe the global financial system, trying e.g. different routes or different semantically equivalent ways to phrase messages.

Stripe’s Trillion-Dollar Data Scale Enables AI Decision-Making

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03 April 2025 21h18

The scale of data involved is staggering, too: Stripe processed about $1.4 trillion (yes, with a T) in 2024, which implies many billions of transactions, each of them with a lifecycle at which one could make several interesting decisions to improve outcomes.

Stripe’s 15 Years AI/ML Experience and AI Economy Insights

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03 April 2025 21h15

This week on Complex Systems I talked with Emily Sands about Stripe's 15 year experience with AI/ML and current observations on the AI economy. I think you'll really enjoy the conversation.

Essays as Perpetual Value Investments in AI Era

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03 April 2025 20h59

There are very few essays I’ve ever written that would not be worth $10/yr in perpetuity, particularly on a portfolio basis.