My biggest takeaway from this conversation: The funnel is not disappearing, but it is collapsing into a single interaction. Awareness, consideration, decision, all happening in one chat, in seconds. That is a very different operating model for marketing, sales, and service.
GENERATIVE AI
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Two-Way AI Conversations Transform Customer Engagement Strategy
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The real shift is this: We are moving from one-way messaging
to two-way, outcome-driven conversations. That means a customer should be able to: → ask a question
→ get a real answer
→ change an appointment
→ buy a product
→ solve the issue All inside the same thread. Not -
Real Conversational AI Needs Context, Systems Access, Action
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The biggest mistake I see: Companies add AI, upload FAQs, and call it transformation. That is not transformation.
That is a slightly smarter auto-reply. Real conversational AI needs 3 things: → context from the customer history
→ access to business systems
→ the ability to -
AI Transforms Customer Messaging Into Intelligent Conversations
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Most companies still treat customer messaging like a megaphone.
— Ronald van Loon (@Ronald_vanLoon) 29 avril 2026
Send update.
Push campaign.
Wait.
But AI is changing the rules fast:
The future is not better messaging.
It is conversations that actually get things done.
That is the big idea I unpacked with @GiorgioPagliara… pic.twitter.com/ldir5dViJ5Most companies still treat customer messaging like a megaphone. Send update.
Push campaign.
Wait. But AI is changing the rules fast: The future is not better messaging.
It is conversations that actually get things done. That is the big idea I unpacked with @GiorgioPagliara -
UniLS: Natural Avatar Listening Through Facial Movement Learning
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Can an avatar truly listen as naturally as it speaks? Researchers from Shanda AI Research and the University of Tokyo present UniLS. They solved the "stiff listener" problem by first teaching an AI the natural rhythm of facial movements without audio, then fine-tuning it with
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GPT-5.5 Pro Surpasses Previous Generation on Epoch Benchmark
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GPT-5.5 pro represents a significant leap in the Epoch benchmark. Even more exciting, however, is that GPT-5.5 (non-pro) surpasses GPT-5.4 pro.
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Xiami mimo-v2.5 pro MIT license surpasses Opus 4.5
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Xiami mimo-v2.5 pro MIT license surpasses Opus 4.5 on arena Amazing achievement.
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Claude AI Tool for Creative Work Applications
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more about this here → https://
anthropic.com/news/claude-fo
r-creative-work
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Claude and Blender: Creative AI Tutorial Guide
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Great use of Claude to use blender.
— Linus ✦ Ekenstam (@LinusEkenstam) 29 avril 2026
Check out my buddy Jerrod for great tutorials. https://t.co/vijRt6JW7oGreat use of Claude to use blender. Check out my buddy Jerrod for great tutorials.
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Magnific AI Upscaler Restricts New Signups to Legacy Users
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If you like me, used Magnific a lot for upscaling, and woke up today not being able to access it. It’s still available here: https://
magnific.ai/legacy/ but only for existing users. you’re unfortunately no longer able to signup for just Magnific Upscaler.