#GenerativeAI #ChangeManagement Workers are becoming more accepting of AI, but more work remains to reduce concerns, a study by Boston Consulting Group has found. https://
cio.com/article/481867
/positive-signs-for-generative-ais-change-management-challenge.html
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CULTURE
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Workers Accept AI But Change Management Challenges Remain
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Employee Empowerment and Customer Service Excellence at Rackspace
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At Rackspace we gave every employee ability to spend $500 without checking with manager to fix any customer problem so that stuff like this that happens can get fixed. The folks on support line had even more freedom. That's a big reason why we were seen as having great customer
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Midjourney CEO Urged to Fix Customer Service Issues
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I keep making the point subtly hoping that @midjourney CEO @davidsholz puts some real fixes in place for customer service because you aren't the only one asking me to make a bigger deal about the lack of customer service from this company.
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China’s IP Theft Threatens Silicon Valley Innovation Leadership
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Probably, but I've been to China a lot and they just keep stealing value from America and we do nothing about it. I had a front row seat on Silicon Valley innovation for more than a decade and China just keeps stealing, and stealing, and stealing and keeping us out of its
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AI Adoption Takes Time, But Everything Will Be AI
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Yes. But will take three years. It took my dad, a genius with a PhD, three years to switch from Alta Vista to Google. Taught me a lesson. People take three years, minimum. Once glasses come everyone will understand. But the reality is that EVERYTHING soon will be AI
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Early Twitter Influence: From Tech Blogging to Social Media
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Yeah, I was the most followed person on Twitter for its first two years of life because I had a famous Silicon Valley blog before that and I kept writing about Twitter on my blog. I started blogging in 2000 after working at a computer programming magazine where I had a column.
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Microsoft Executive’s 2005 Letter to Bill Gates About Google Search
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When I worked at Microsoft back in 2005 I wrote a letter to Bill Gates telling him to consider turning off Google after speaking at Google's first advertising conference and learning that Microsoft employees were doing more Google searches than all of Africa. He refused, saying https://
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China’s tech censorship and American service access concerns
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China doesn't censor. It blocks ALL American services. Yet you want to let them in our back door. Stupid, stupid, stupid.
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Generative Art Sells for $5.4M at Sotheby’s NYC Auction
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I’m here at @Sothebys in NYC for the largest live auction of digital art. This one by @dmitricherniak — created as part of a generative art series — just sold for $5.4 million. (It was part of the collapsed crypto hedge fund 3AC’s collection and also comes w/ a signed print.)
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Existential Crisis as the Defining Phrase of the Decade
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I want to go on record that “existential crisis” will be the phrase of the decade. Next decade’s will be “001110 1101011? 01100!” Which compiles to mean, “Remember humans? Ugh!” 42% of CEOs agree… lnkd.in/e-daumvw