The biggest mistake I see: Companies add AI, upload FAQs, and call it transformation. That is not transformation.
That is a slightly smarter auto-reply. Real conversational AI needs 3 things: → context from the customer history
→ access to business systems
→ the ability to
BUSINESS
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Real Conversational AI Needs Context, Systems Access, Action
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AI Transforms Customer Messaging Into Intelligent Conversations
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Most companies still treat customer messaging like a megaphone.
— Ronald van Loon (@Ronald_vanLoon) 29 avril 2026
Send update.
Push campaign.
Wait.
But AI is changing the rules fast:
The future is not better messaging.
It is conversations that actually get things done.
That is the big idea I unpacked with @GiorgioPagliara… pic.twitter.com/ldir5dViJ5Most companies still treat customer messaging like a megaphone. Send update.
Push campaign.
Wait. But AI is changing the rules fast: The future is not better messaging.
It is conversations that actually get things done. That is the big idea I unpacked with @GiorgioPagliara -
Big Tech Earnings: Microsoft, Alphabet, Meta, Amazon Q1 2026
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Alphabet, Microsoft, Amazon, and Meta report earnings today. Microsoft has the easiest beat-and-run setup because the stock is already beaten down. Alphabet has the cleanest fundamental story (Cloud + TPU demand, especially with TPUv8). Meta and Amazon need to deliver more
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Fix Your Data: The Hidden Foundation of AI Success
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The best thing companies about AI right now has almost nothing to do with AI. Fix your data. This is the same pattern I keep seeing. Everyone wants the exciting layer:
copilots, agents, demos, dashboards. Almost nobody wants the foundation:
definitions, ownership, -
Outdated Hardware Remains Valuable Infrastructure Despite Investment Loss
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They don’t burn out, they just become outdated. But they’re still useful, just a bad investment for the companies that paid for them. And the rest of the infrastructure is still there.
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BuildAI Pitch Event Showcases India’s Top AI Leaders and VCs
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#BuildAIPitchEvent One word for our panel of judges.
Exceptional. We had the privilege of having some of India's most remarkable AI leaders and seasoned venture capitalists serve as judges at the BuildAI Pitch Event, a joint event by IndiaAI and ITEL Foundation. Ms. @kavitabha -
AI Researchers Reveal Critical Gaps in AI System Understanding
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This #AI Researcher Says the People Building AI Don’t Understand How It Works. Here’s What Every Founder Needs to Know
by Daniel Robbins @Inc Learn more: https://
bit.ly/4cdqf1b #MachineLearning #ArtificialIntelligence #ML #MI -
Mentoring: The Shortcut to Career Success and Development
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Do you have a mentor? Mentoring is the shortcut to career success. This is what no one tells you https://
youtu.be/Qd83cyqB0wc?si
=FC6XBYQJOnUJEGFk
… via @YouTube #mentoring #career #LeadershipDevelopment #PersonalDevelopment -
Open-source K2.6 matches Claude benchmarks at 7x lower cost
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> you route every single task to Claude or GPTs
— Charly Wargnier (@DataChaz) 29 avril 2026
> overpaying for 85% of your daily work
> didn't realize open-source K2.6 matches Claude's benchmarks
> but costs 7x less for daily coding@eng_khairallah1 shows how the best devs run a multi-agent stack 🔥↓ https://t.co/x6eeAZPrHa pic.twitter.com/iHSsqzNL4Y> you route every single task to Claude or GPTs
> overpaying for 85% of your daily work
> didn't realize open-source K2.6 matches Claude's benchmarks
> but costs 7x less for daily coding @eng_khairallah1 shows how the best devs run a multi-agent stack ↓