BUSINESS

FedEx Streamlines In-Store Printing with Email-Based Pickup System

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28 November 2023 17h25

Because I was not exactly planning this my trip to DMV beat Amazon’s delivery of printer ink, and so I got a quick stop at FedEx, which has an interesting and much better than I remember UX for in-store printing: “Just email us the file. We will email you a code back to pick up.”

→ View original post on X — @langchain

Adyen Leverages LLMs for Smart Ticket Routing and Support Automation

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@langchain

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28 November 2023 17h22

LangChain Adyen .
@Adyen is accelerating their support teams through smart-ticket routing and support agent copilot. And they're just getting started. “We want to understand, harness, and advance technology like LLMs to make our teams and customers more efficient and more

Government Service Inefficiency: DMV Appointment Availability Crisis

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28 November 2023 16h53

Me: Today is going to be a productive day writing about… *appointment opens up at Chicago DMV for first time in 3 months* Me: … comparative experience in retail government services!

→ View original post on X — @martyswant

Google Antitrust: News Corp’s Strategic Silence on Competition

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@martyswant

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27 November 2023 19h19

Reminds me of when News Corp was "stunned by the detailed evidence of anti-competitive behavior and the damning allegations of serious collusion" after state AGs filed the Google antitrust suit in 2020. (They've had deals since then, but just a thought.)

→ View original post on X — @ludosln

The inside story of Sam Altman and OpenAI secret AI

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@ludosln

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27 November 2023 17h15

THE INS AND OUTS OF THE SAM ALTMAN AFFAIR (OpenAI has a secret AI) → https://youtu.be/B4xx6_bJ9ow #ChatGPT #OpenAI #SamAltman #GPT4 #Qstar

Employee Retention Challenges in Tech Industry Management

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27 November 2023 16h51

Then you get to spend your days talking to people like me and your nights grousing about how finding employees is a “pick two” situation.

From Side Hustle to General Contractor: Building Your Business

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27 November 2023 16h49

Keep showing up on time and eventually you’ll need business cards because you’ll need a sales process, and your more clueful friends will say “put General Contractor as your title; thank me later.”

Career Progression for Handymen in America Management Shift

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27 November 2023 16h48

“What do you think a handyman who is ‘promoted’ out in America ends up doing?” I’d assume a lot of it is moving into management/capital on either services or real estate.

Japan’s Consumer Surplus: Talent Allocation and Underpayment

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27 November 2023 16h43

(There are many factors at play, but one reason inseparable from the consumer surplus in many fields in Japan is implicit subsidization by allocating very talented people to jobs which are a bit “beneath” their talents then overutilizing/underpaying them.)