The teams building production-ready agents aren’t just experimenting—they’re building, orchestrating, and governing them as part of real business systems. This week, we're announcing new Databricks AI capabilities to help teams do exactly that. Here’s a look at what’s new
AGENTS
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Inside or Outside: The AGI Club Divide
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"If you’re not inside, you’re outside." #AGIClub #AGIFirst
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Sales Funnel Collapses Into Single Chat Interaction
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My biggest takeaway from this conversation: The funnel is not disappearing, but it is collapsing into a single interaction. Awareness, consideration, decision, all happening in one chat, in seconds. That is a very different operating model for marketing, sales, and service.
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Real Conversational AI Needs Context, Systems Access, and Ability
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The biggest mistake I see: Companies add AI, upload FAQs, and call it transformation. That is not transformation.
That is a slightly smarter auto-reply. Real conversational AI needs 3 things: → context from the customer history
→ access to business systems
→ the ability to -
From One-Way Messaging to Outcome-Driven Customer Conversations
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The real shift is this: We are moving from one-way messaging
to two-way, outcome-driven conversations. That means a customer should be able to: → ask a question
→ get a real answer
→ change an appointment
→ buy a product
→ solve the issue All inside the same thread. Not -
AI transforms customer messaging from broadcasts to productive conversations
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Most companies still treat customer messaging like a megaphone.
— Ronald van Loon (@Ronald_vanLoon) 14 avril 2026
Send update.
Push campaign.
Wait.
But AI is changing the rules fast:
The future is not better messaging.
It is conversations that actually get things done.
That is the big idea I unpacked with @GiorgioPagliara… pic.twitter.com/A7TJhFSn5wMost companies still treat customer messaging like a megaphone. Send update.
Push campaign.
Wait. But AI is changing the rules fast: The future is not better messaging.
It is conversations that actually get things done. That is the big idea I unpacked with @GiorgioPagliara -

Artifacts as Memory Beyond Agent Boundary: Formal Framework
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// Artifacts as Memory Beyond the Agent Boundary // An agent doesn't always need a bigger memory buffer. Sometimes the environment itself remembers on the agent's behalf. New research formalizes this intuition mathematically for the first time. The work introduces a formal
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Send Runway AI Character to Video Calls Automatically
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You can now send a Runway Character to a video call in your place. Here's how:
— Runway (@runwayml) 14 avril 2026
Step 1: Choose or Create a Runway Character
Step 2: Paste your video meeting link (Zoom, Google Meet or Teams)
Step 3: Click "Join Meeting"
Try it today at the link below. pic.twitter.com/owcFkURuvpYou can now send a Runway Character to a video call in your place. Here's how: Step 1: Choose or Create a Runway Character
Step 2: Paste your video meeting link (Zoom, Google Meet or Teams)
Step 3: Click "Join Meeting" Try it today at the link below. -
Agents Are Here to Stay: Exploring Future Possibilities
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Honestly, I look forward for this to cool down, agents are here to stay, and there's still so much to explore and build.
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Agentic Shift: Five AI Trends Redefining Business by 2026
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The Agentic Shift:5 #AI Trends Redefining Business by 2026
by @Khulood_Almani #LLM #GenAI #ArtificialIntelligence #MachineLearning
