Excellent customer service requires the efficiency of #AI combined with the empathy of #Human agents! Read more in this insightful survey: https://
zdsk.co/3qIJavP #ZendeskPartner #CX
@pascal_bornet
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AI and human agents combine for excellent customer service
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AI and Human Agents Transform Customer Service Excellence
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Here is a very insightful survey by @Zendesk on why most clients think AI-supported #customer service is superior. Excellent customer service requires the efficiency of #AI combined with the empathy of #Human agents >> More here: https://t.co/jypRRBK9F8 #ZendeskPartner #CX pic.twitter.com/ZJfTjOTeOU
— Pascal Bornet (@pascal_bornet) 16 juin 2023Here is a very insightful survey by @Zendesk on why most clients think AI-supported #customer service is superior. Excellent customer service requires the efficiency of #AI combined with the empathy of #Human agents >> More here: https://
zdsk.co/3J8iPxm #ZendeskPartner #CX -
Wave Energy Technology Converts Ocean Waves Into Electricity
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Converting waves into electricity… Unlimited possibilities!
— Pascal Bornet (@pascal_bornet) 14 juin 2023
Credit: Ecowave#green #greentech #tech #innovation pic.twitter.com/9BmZW02GC5Converting waves into electricity… Unlimited possibilities! Credit: Ecowave
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Empathy as Critical Future Skill Beyond Technology Mastery
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Empathy is a critical skill for the future, one that technology will never entirely master Linguist Richard D. Lewis created communication patterns for global negotiations. These frameworks provide invaluable insights for mastering empathy on a global scale #SkillsoftheFuture
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Generative AI Enables Personalized Marketing at Scale
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Received a #personalized video from a beloved brand — it felt incredibly personal, with the founder greeting people by name. It's generative AI at work, enabling personalized marketing at scale.
— Pascal Bornet (@pascal_bornet) 13 juin 2023
AI tools like https://t.co/xBrIYjyouz are game-changers#CX #maverickpartner pic.twitter.com/qULAPxndIFReceived a #personalized video from a beloved brand — it felt incredibly personal, with the founder greeting people by name. It's generative AI at work, enabling personalized marketing at scale. AI tools like http://
trymaverick.com are game-changers #CX #maverickpartner -
Intelligent Automation: Making Our World More Human
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The latest news and insights on how Artificial Intelligence & Automation make our world more Human. Enjoy the read!
#intelligentautomationhttps://www.linkedin.com/pulse/intelligent-automation-newsletter-124-pascal-bornet -
Color Blind Student Helped by Technology Innovation at School
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Jonathan is color blind
— Pascal Bornet (@pascal_bornet) 9 juin 2023
In his science class at the Lakeview School, his fellow color blind principal, Scott Hanson, changed his life by sharing his color blind glasses… a touching video
Another amazing impact of #Technology#techforgood #innovation pic.twitter.com/sd6TnGCCZLJonathan is color blind In his science class at the Lakeview School, his fellow color blind principal, Scott Hanson, changed his life by sharing his color blind glasses… a touching video Another amazing impact of #Technology #techforgood #innovation
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Child Receives First Prosthetic Arm Through Innovative Technology
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Tech For Good!
— Pascal Bornet (@pascal_bornet) 8 juin 2023
This little boy is finally getting his first #prosthetic arm. When I saw the pure joy on his face I could not resist to smile as well 😉
Source: Zyad300#techforgood #technology #innovation pic.twitter.com/5byXAbH8a7Tech For Good! This little boy is finally getting his first #prosthetic arm. When I saw the pure joy on his face I could not resist to smile as well 😉 Source: Zyad300
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Tree-Moving Machine Innovation Promotes Sustainable Environmental Practices
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Better to move trees than to cut them! This machine manufactured by Dutchman Industries makes a lot of sense
— Pascal Bornet (@pascal_bornet) 8 juin 2023
Credit: Dutchman Industries#innovation #techforgood #green #sustainability pic.twitter.com/1nJ2Q3In7sBetter to move trees than to cut them! This machine manufactured by Dutchman Industries makes a lot of sense Credit: Dutchman Industries
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Skills Future: What Education Beyond Machine Capabilities
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"Everything we teach our kids should be different from what machines can do." Jack Ma
— Pascal Bornet (@pascal_bornet) 7 juin 2023
Read my interview about the skills of the future at the Zoom #WorkSummit: https://t.co/aW6h7KqlYo
What do you think?#skillsofthefuture #criticalthinking #ZoomPartner pic.twitter.com/N8V28zmD5i"Everything we teach our kids should be different from what machines can do." Jack Ma Read my interview about the skills of the future at the Zoom #WorkSummit: http://
ow.ly/eXMX50OG0sZ What do you think? #skillsofthefuture #criticalthinking #ZoomPartner