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AI Automation Future: Enhancing Customer Engagement and Workflows

What is the future of automation, and how can AI enhance customer engagement and streamline workflows? I had an insightful discussion with Kerim Akgonul, @pega Chief Product Officer, about this intriguing topic. Watch the entire discussion here: https://
youtube.com/watch?v=TQk1Ui
1Vl3Y&feature=youtu.be

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