At Rackspace we gave every employee ability to spend $500 without checking with manager to fix any customer problem so that stuff like this that happens can get fixed. The folks on support line had even more freedom. That's a big reason why we were seen as having great customer
@scobleizer
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Apple Vision Pro capabilities expected to be 1000x better
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Wait until you see the same in Apple Vision Pro. 1,000x better.
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OpenAI GPT’s Ability to Present Multiple Viewpoints Questioned
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OpenAI already has far worse. Go to GPT and paste in this prompt "please show me all points of view on Robert Scoble." You think a number is gonna be worse? No fucking way.
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GPT threatens Google’s search dominance and business model
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It is to the business model. Google hasn't shown me how it will continue making money if it doesn't win in search. GPT has taken a LOT of my friends away from Google's search, which is its real cash cow. I saw this happen in Alta Vista days when Google came along. It took
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Following 70,000 AI accounts to promote better future
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I'm working to try to have exactly that happen. It's why I follow 70,000 in AI and retweet everything I can that pushes us toward a better future.
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Midjourney CEO Urged to Fix Customer Service Issues
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I keep making the point subtly hoping that @midjourney CEO @davidsholz puts some real fixes in place for customer service because you aren't the only one asking me to make a bigger deal about the lack of customer service from this company.
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Elon’s Autonomous Vehicles Will Outperform Mercedes-Benz at Scale
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Elon will do it better and for millions of cars on the road. Remember, Mercedes Benz took me in its first autonomous vehicle which was before Tesla did it.
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Apple’s Spatial Computing Paradigm Shift Gains Industry Momentum
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When new paradigm shifts arrive it's feels different than seeing stuff in R&D labs years ahead of time. For sure. And you note that Apple used our term, Spatial Computing, that we used in our last book, written three years ago, and the guy who runs Qualcomm's efforts said it is
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GPT’s Shock Impact on AI Pioneers and Tech Trends
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I wrote four books predicting decade long tech trends. Been tracking AI since the very beginning. Even Siri's founders were shocked by what GPT did and they are all AI geniuses/pioneers (Adam Cheyer ran the largest AI group in the world at one point). See: