Phone switchboards worked fine until too many people started calling. The fix wasn't a faster operator. It was a new system.
— Robert Scoble (@Scobleizer) 15 octobre 2026
Nick's point is that CRMs are hitting the same wall, except now it's agents calling, nonstop and in parallel.@attio's answer is to look like a plain SQL… https://t.co/qMBmDcdnmR
Phone switchboards worked fine until too many people started calling. The fix wasn't a faster operator. It was a new system. Nick's point is that CRMs are hitting the same wall, except now it's agents calling, nonstop and in parallel. @attio
's answer is to look like a plain SQL
