An underappreciated thing about payments rails is that one dimension they compete on is dispute management. This often involves arbitration systems which are, essentially, privately administered legal systems. And those virtual jurisdictions compete like real ones do!
@patio11
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Delivery Services Deploy High-Frequency AI Dispute Management
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Less impressed about not getting the coffee for but I continue to be impressed that the delivery services now have High Frequency Dispute Management and that if you say “Didn’t get a coffee” then you get credited back the money in less than 30 seconds with no human involvement.
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Insurance Regulation Fragmentation Prevents Consumer Decision Making
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Insurance regulation is byzantine levels of sharded, and while in principle one could aggregate the information, customers would probably not use it to make decisions at the retail level and so nobody puts in that work for that purpose.
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Expert Data Analysis vs Personal Estimation in Decision Making
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Who are you going to believe, your best estimate or a team of statisticians who have 20+ years of full claims data for their firm plus > 1000X that (but hazier) in the broader industry and do nothing but study variations on this problem? And they *don’t even have to be right.*
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Managing Legal Risk for Software Entrepreneurs
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Fun reading, for people who share my weird hobbies. (Knowing how to do this would ease worries many software entrepreneurs have about being sued, because Warren Buffet has to keep score about how often he pays out for that, and when I checked in mid 2010s it was 40 bps/yr risk.)
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Insurance Companies’ Regulatory Loss Calculations Transparency
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Apropos of nothing, but inspired by this tweet: with a bit of Googling you can find almost any insurance company for any product line calculating down to the basis point how much they expect to lose on any insurance company and swearing it on penalty of law to their regulator.
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Integrity Over Commission: Maintaining Honest Broker Reputation
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I do not use referral links, as a matter of policy. My reputation as an honest broker >>>> getting paid a commission, and even if no payment takes place many people would assume I’m compromised/compromising anyhow.
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TOS IP License Implications New Line Cinema Derivative Rights
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For a fun side quest, try to figure out what their TOS implies about the IP license from New Line Cinema for the movie-based derivative goods rights. 😉
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Email Automation Overload: Managing AI Tool Communications
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I appreciate that you think that and appreciate at commercial scales this will be effective but I will not link to it because getting 100 emails from this toolchain a week would DDOS my brain given my commitment to take seriously software people who write me.
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AI Commercial Productization Milestone and Emerging Social Implications
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I neither feel strongly positively or negatively about this development; mostly mentioning it here as a milestone marker for emerging commercial productization of AI and as an FYI to other people who may suddenly gain surprisingly engaged, articulate fans with infinite capacity.