Incidentally if you’re in charge of Ops then guaranteeing “review happens in seconds” versus “review happens in hours” means you need many many more agents/sites and so you don’t want to do that unless you have to.
@patio11
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California AI Employment Law Claims Face Tens Billions Settlement
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Not sure where we as an industry go from here but, assuming standard rates in California for employment law claims, the right magnitude to think of is “tens of billions of dollars” in settlements.
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Google’s Legal Practices Against Underfunded Startups Examined
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And, again, the most publicly documented case of this in tech is an obscure startup that couldn’t afford lawyers, Google.
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YouTube Recruiting Discrimination Case Highlights Hiring Bias
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The most publicly verified evidence of this in tech is the YouTube recruiting fracas, where the plaintiff had a screen grab of an email by recruiting management to line recruiters saying to kick out of pipeline all candidates that were not in correct demographics.
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Tech Companies Systematically Direct Illegal Behavior via Email
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I feel extremely confident that a reporter who set out to write this story about the tech industry could find approximately equally bad emails unambiguously directing illegal behavior, at many companies, as a policy choice.
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Industry Prioritization Dynamics: Competing Urgent Demands
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The industry is aware of this and one reason for the cacophony is it is acutely aware that the wheel that has squeaked most recently is the most likely one to get greased, and given typical behavior is multiple simultaneous wheels demanding attention…
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Human Capital Investment in Automation Economics
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What’s the right level of human capital to invest in trueing up the account balances of people who owe $11.32? The Sort has an answer here and you’re not going to like it.
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Secure Data Destruction in Hardware Decommissioning Procedures
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(That was not a good day, because the decommissioning procedure involves physically destroying the attached media. Wouldn’t want customer information leaking into the supply chain, naturally.)
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University Database Backups Security Infrastructure Risk
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(Turns out that that company’s client, which physically controlled the server room, also owned Dell servers for a variety of purposes I couldn’t speculate about and one I can: holding all the backups for university DBs.)
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Senior Engineer’s Serial Number Verification Failure Causes Major Outage
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(This reminds me of an outage a long time ago in a place far far away caused by a senior systems engineer told to access client server room and retrieve the Dell 12345X server with serial 123456 who did everything right except double checking serial numbers.)