Now, Studio Agent adds an AI co-editor to this workflow. Describe your idea, and watch the agent bring it to life. It asks what you need – video length, tone, structure – then builds a first draft on the timeline.
@elevenlabs
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ElevenAgents: Multi-Channel AI Agents for Customer Engagement
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One agent, every channel, every modality. Meet your customers where they are with ElevenAgents. Learn more:
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AI Agents Maintain Full Context Across Channels and Modalities
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Agents maintain full context across channels and modalities. An agent on a voice call can send a message mid-conversation to confirm an appointment or share a document – then process what comes back, all in the same interaction.
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AI Agent Processes Documents for Customer Issue Resolution
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On your website or app, customers can upload images and PDFs directly in the widget. Proof of address, medical records, insurance claim documents – the agent processes the file and resolves the issue in the same conversation.
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ElevenAgents Introduce New Modalities for Handling Diverse Customer Inputs
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Introducing new modalities for ElevenAgents
— ElevenLabs (@ElevenLabs) 6 mai 2026
Your customers don't just talk or type. They send photos, files, voice notes, and locations, and reach out across channels. Now your agents handle all of it. pic.twitter.com/dx4B4GchPuIntroducing new modalities for ElevenAgents Your customers don't just talk or type. They send photos, files, voice notes, and locations, and reach out across channels. Now your agents handle all of it.
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ElevenAgents AI Processes Multimodal Data and Automates Customer Support
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On WhatsApp, ElevenAgents now processes images, PDFs, audio messages, contacts, and location pins. A customer says "my wifi keeps dropping" and sends a photo of their router. The agent reads the indicator lights, runs a line check, and books an engineer visit without human
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ElevenLabs Agent in London Phone Box Quizzes AI Summit Visitors
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We installed an ElevenAgent in an iconic red phone box in London.
— ElevenLabs (@ElevenLabs) 1 mai 2026
Using Sir Michael Caine’s voice, the agent quizzed visitors to the AI Engineer summit about the history of British AI. pic.twitter.com/dVTp0yGs81We installed an ElevenAgent in an iconic red phone box in London. Using Sir Michael Caine’s voice, the agent quizzed visitors to the AI Engineer summit about the history of British AI.
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ElevenLabs Launches Real-Time Collaboration in Creative Flows
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Real-time collaboration is live in ElevenCreative Flows. Try it today: http://
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Batch Test Creative Variations at Scale With AI Pipelines
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Once a pipeline is built, the whole team can batch test variations at scale. Swap products, voices, languages, and hooks across the same Flow and generate dozens of ready-to-use creatives without rebuilding the process.
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Basic Seats Enable Stakeholder Access to Shared Workflow Pipelines
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Basic Seats make this practical at any team size. Reviewers, managers, and stakeholders can open shared Flows, watch the pipeline run, and approve work right where it was created – without consuming a full workspace seat.