A famous person wore a secret hidden wire while speaking with me about AI, and I want to talk about it. Backstage at a recent AI event, I was talking with someone about private views on AI investments and strategy. We were both unfiltered. At one point, I joked, “We should’ve
@alliekmiller
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Human handoff failure kills AI magic in retail
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AI magic dies the second a human fumbles the handoff. For Amazon Go, it’s the human helping you sign up or understand palm scan. If they’re rude or uninformed, it falls apart. At Sephora, it’s the associate scanning your face and then providing value with the insight and
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ChatGPT Shopping Experience Falls Short Against Rufus AI
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I’m surprised at how bad the ChatGPT shopping experience is. I tried to find a specific type of white tank top – 3 links didn’t work and another was a blue top that didn’t even come in white. Rufus AI is much better but unfortunately limited to Amazon only.
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AI Video Generation Creates Emotional Impact With Younger Self
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This broke me in 5 seconds flat.
— Allie K. Miller (@alliekmiller) 3 mai 2025
The fastest way to burst into tears today is to use AI to generate a video with your younger self 🥹 pic.twitter.com/kTsKkIRA1XThis broke me in 5 seconds flat. The fastest way to burst into tears today is to use AI to generate a video with your younger self
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Is Productivity a Trap with AI? Corporate Strategy Beyond Efficiency
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Is productivity a trap with AI? If a company tells me their AI policy or education plan is just to tell employees to use it to be more productive, I know the company is behind. Let’s discuss why. First, there are some positives with the approach that I want to call
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ChatGPT Misuse: Treating AI Like Search Engines
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Since some folks are confused, it is when folks ONLY use ChatGPT like it’s Google. It’s when they spin up a new thread, type “cast of the movie avatar?”, get the answer, rinse, repeat. I’ve had countless people show me their ChatGPT history – I open the threads…there’s no
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ChatGPT Usage Metrics Don’t Reflect Real AI Progress
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It’s just so obvious that tens of millions of people use ChatGPT like Google and we’re counting that as meaningful AI usage and shouldn’t.
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AI Model Fatigue: Beyond the Hype Cycle
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I think I’m over the “new AI model” headlines. I see them day after day. Eyes totally glaze over. One’s cheaper, one’s faster, one’s a little bit better at code, I get it. Even yesterday, my old buddy GPT-4 was removed forever—I felt nothing. I don’t think we’ve hit a ceiling
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Human Factors Block Deep AI Integration in Teams
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What really stops teams from deeply integrating AI? It's less about the AI's capability and more about human and organizational factors: 1. Time/space: rethinking workflows feels impossible when you're buried in the current ones. Biggest blocker. Give people time to think.
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AI Model Instability Risks for Production Deployments
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This is a huge vulnerability for businesses deploying state-of-the-art AI models (like 4o) in production. As I said a month ago, these model changes can be subtle or dramatic. Even small changes can wreck a workflow and impact customer experience and trust. Basically: you're