Why AI evals matter and why I believe most of the tweets are getting it wrong. We need a better feedback loop in AI. It’s how we measure success, it’s how we measure doom, it’s how we improve, it’s how we rally around goals… it’s a lot. In short: we need to know what good
@alliekmiller
-
ChatGPT Projects Enable Non-Engineers to Manage AI Knowledge
By
–
Non-engineers are starting to treat ChatGPT Projects like code repositories. Because memory can now be managed by Project, you can also upload a detailed system guide for each Project, just like you would inside a code directory. More flexible in knowledge and memory than a
-

Prompt protocols align AI results across organizations
By
–
Your team doesn’t need more prompts, they need a prompt protocol. → If every team attaches stronger shared context and resources (docs, links, tools), your results line up across the org.
→ And if every team writes prompts their own way, you’ll keep getting surprises. That -
Time100 AI List: Key Voices Shaping Artificial Intelligence
By
–
I was recently named to the Time100 AI list – check out the list, not just from 2025 but from all three years for more voices and predictions in AI. From my own list: @emollick @SashaMTL @simonw @conorgrennan @sineadbovell @OfficialLoganK @karpathy @DarioAmodei @ilyasut @sama
-
Fewer enterprises in the AI age: consolidation prediction
By
–
I believe there will be fewer enterprises in the AI age. As with all of my predictions, I’ll share some core assumptions and restate that if my assumptions or observations toward those assumptions shift, so too will the prediction. 1) AI makes companies more efficient – you
-
AI-First Strategy Requires Breaking Systems for Non-Linear Growth
By
–
Incremental growth is not AI-First.
— Allie K. Miller (@alliekmiller) 29 août 2025
It’s a new beast you can work with differently, one where you have to reinvent your systems.
When you break your systems, you allow for non-linear growth. T-Mobile COO gets it. pic.twitter.com/WQ01YVymkiIncremental growth is not AI-First. It’s a new beast you can work with differently, one where you have to reinvent your systems. When you break your systems, you allow for non-linear growth. T-Mobile COO gets it.
-
AI Agents Transform Customer Support Into Sales Opportunities
By
–
Seeing more and more “customer support but actually it’s sales” AI use cases.
— Allie K. Miller (@alliekmiller) 29 août 2025
Fix the problem and help them double down on your brand.
Companies are doing anything from building copilots for customer support reps to helping them take on sales motions to dedicated agents for… pic.twitter.com/PjkJH2aBV1Seeing more and more “customer support but actually it’s sales” AI use cases. Fix the problem and help them double down on your brand. Companies are doing anything from building copilots for customer support reps to helping them take on sales motions to dedicated agents for
-
OpenAI GPT-Realtime: Voice Interface Revolution
By
–
Voice is an interface, and I feel we’re going to see voice explode.@OpenAI gpt-realtime is out and allows for native speech-to-speech and precise tool calling in real time. It can also take image inputs and place SIP phone calls – good for a quick triage before human handoff. pic.twitter.com/pa1xXzqVOV
— Allie K. Miller (@alliekmiller) 29 août 2025Voice is an interface, and I feel we’re going to see voice explode. @OpenAI gpt-realtime is out and allows for native speech-to-speech and precise tool calling in real time. It can also take image inputs and place SIP phone calls – good for a quick triage before human handoff.
-

Recognized on TIME100 AI List for 2025
By
–
Proud to be included on @TIME
's list of the TIME100 AI of 2025! #TIME100AI See the full list here: http://
time.com/time100ai -
Google Releases Gemini 2.5 Flash Multimodal AI Model
By
–
Gemini 2.5 flash image preview aka nano-banana