6/ When asked about a recent fun enterprise use case: He wants to know what AI thinks of brands (ex: ServiceNow and competitors). “I’ve asked about how our products are seen in the market. I talk to a lot of customers, and I know what they tell me, but I wanted to hear what
@alliekmiller
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ServiceNow Employee Hub: Unified AI Interface for Enterprise
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5/ When asked about AI interfaces: He focused on unification and simplification. “At ServiceNow, we’re building what we think of as the employee hub, where people will go for all those kinds of questions – like my paycheck looks wrong, or which supplier should I be talking to
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Personal AI Use Cases Drive Workforce Transformation and Adoption
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4/ When asked about inspiring workforce change: He highlighted everyday personal use cases. Josh shared how he uses AI as a personal sommelier, taking pictures of wine lists and asking for recommendations. “When you start talking people through how you can personally use it,
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AI Work Companion Provides Always Available Support System
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3/ When asked about work companions: He described an always-available support system. “It’s somebody you can go to for any kind of question from your specific job function, but also one that can just help you with the everyday drudgery of work. It’s that thing that says, I got
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Middle Managers Evolving Role With AI Agents Support
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2/ When asked about the role of mid-managers in the future: He doubled down on larger teams and proactivity. “The role of the middle manager becomes managing more people, but doing an even better job of it, because AI and AI agents are going to help those managers deal with new
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AI Agents Transform Jobs by Automating Manual Work Processes
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1/ When asked about job transformation: He emphasized output over process. “The core part of the job isn’t going to have to change. But instead of having to do a bunch of manual work to be able and to do the exciting part of their job, they’re going to work with AI agents that
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AI Interfaces Future: Mid-Managers Role Job Transformation
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I spoke with Josh Kahn, SVP at @ServiceNow
, about future AI interfaces, the role of mid-managers, and AI-driven job transformation. Here’s everything he said #ServiceNowPartner -
ServiceNow Reimagines Enterprise Processes with AI Integration
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Overheard at World Forum today #ServiceNowPartner “We're reimagining critical processes such as hire to retire and source to pay and record to report, so that everyone and everything, people, systems, suppliers, agents, can work together in one place.” If your team's AI
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Sora: Person-to-Person Remix as New Interaction Mode
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Prediction: Sora app isn’t meant to just be a meme generator. It’s Trojan horsing another interaction mode into our lives. And that is: the person-to-person remix. Like a quote tweet on intelligence. Except we’re not going to do it on funny @sama videos, it’ll be everything.
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OpenAI AI adoption in gaming and adult industries raises transparency concerns
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Gaming and porn industries are known for being some of the earliest and largest adopters of AI. Not surprised that OpenAI is looking to carve out some of the market, but a little weirded out that the announcement was smuggled in as part of a mental health conversation.