"In February, payments company Klarna Bank AB announced #AI bots were conducting two-thirds of all customer service interactions, equaling the work of 700 full-time agents"
#RiseoftheRobots
Klarna AI Bots Replace 700 Customer Service Agents
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"In February, payments company Klarna Bank AB announced #AI bots were conducting two-thirds of all customer service interactions, equaling the work of 700 full-time agents"
#RiseoftheRobots