My favorite part of this practice is the last question is “What are we doing wrong?”, followed by a prod similar to “No, really. Something is broken. What is the most broken thing you’ve seen?” Bugs get filed in substantially real time where appropriate. https://
x.com/ZacharyDeWitt/
/ZacharyDeWitt/status/1715424514866311475
…
Real-time bug identification practice for continuous quality improvement
By
–