Safaricom’s “MyOneApp” rollout landed like a lead balloon. @SamoraKariuki
’s write-up is worth reading and he highlights a classic product trap: bundling everything into one app without a clear job-to-be-done. https://
frontierfintech.substack.com/p/118-myoneapp
-and-the-edsel-problem
…
MyOneApp Failure: The Bundling Trap in Product Design
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