Is the future of customer operations conversational and human?
— Helen Yu (@YuHelenYu) 17 février 2026
"Today, <1% of companies use AI voice agents at scale. In two years? One in three brands will.” — Lauren Rothwell @elevenlabsio made this prediction during #CXOSpice.
Instant support + conversational commerce is… pic.twitter.com/NqIgM5goCy
Is the future of customer operations conversational and human? "Today, <1% of companies use AI voice agents at scale. In two years? One in three brands will.” — Lauren Rothwell @elevenlabs made this prediction during #CXOSpice. Instant support + conversational commerce is about to reset customer expectations. 🎧👇 👉 Watch the full conversation here piped.video/CowUElXlDdQ Here is the newsletter: linkedin.com/pulse/ai-voice-… #ElevenLabsPartner #VoiceAgent #ChatAgent #CX #AI
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