Salesforce customers cutting 10% of seats. AI companies running 50-60% margins vs 80-90% for traditional SaaS. OpenAI's latest model dropped 80% in cost in two months. Zendesk now charges per ticket resolved. Sierra charges only for outcomes delivered. Salesforce's Agentforce
AI disrupts SaaS pricing: Salesforce cuts, OpenAI drops cost, outcome-based models
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