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Companies cautiously adopt ChatGPT technology for smarter customer service

Businesses hope the artificial-intelligence technology behind ChatGPT can potentially transform customer service. But many executives said they are proceeding with caution, given the limitations of #ChatGPT ⁦
@DollyDeighton
⁩ reports #AI https://
wsj.com/articles/compa
nies-tap-tech-behind-chatgpt-to-make-customer-service-chatbots-smarter-11674509622?st=q2ps82fbahhb0v8&reflink=share_mobilewebshare

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